When placing an order through our website you must first create an account (username/password). After your order has been submitted you may login to your account from our website homepage at anytime to check the status of your order. All orders are manually updated by an employee through our admin panel. When the status of an order is updated from "Processing" to "Shipped" you will receive an automatically generated e-mail to the address provided upon account creation. You may update your account information by logging into your account at anytime. 

You may also contact our customer service department toll free at 1-866-767-3686 if you have further questions or concerns regarding the status of your order.